Privacy Policy

Last Updated: March 2026

1. Information We Collect

Repair Squad ("we," "our," or "us") respects your privacy. When you request a service, we may collect personal information such as your name, phone number, email address, and service address in Coimbatore to facilitate your appliance repair.

Additionally, we automatically collect certain technical and network data when you browse our website, including your Internet Protocol (IP) address, browser type, device identifiers, operating system, and interaction timestamps.

2. How We Use Your Information

The information we collect is used strictly to:

  • Schedule and fulfill appliance repair services.
  • Communicate with you regarding service updates or appointments.
  • Process payments and invoices.
  • Improve our website performance and customer service.
  • Prevent fraud, detect suspicious access, and safeguard advertising campaigns through automated IP tracking and cyber protection systems.

3. IP Tracking, Telemetry & Fraud Protection

This website employs active IP tracking and cybersecurity monitoring powered by Haachi Digital (HaaShield). We monitor and analyze IP addresses, geolocation data, and network signatures in real time to prevent click fraud, mitigate malicious bots, block unauthorized scraping, and protect our Google Ads campaigns from invalid traffic. This monitoring ensures legitimate doorstep repair customers in Coimbatore receive fast, unhindered service while preserving website integrity.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted technology partners who assist us in operating our website, managing cyber defense and click fraud prevention (such as Haachi Digital), or servicing your appliances, provided they agree to maintain strict data confidentiality.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you book a service or enter, submit, or access your personal information.

6. Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:
Email: info@repairsquad.co.in
Phone: +91 63813 63087
Location: 13-C1, Ganesh Layout, Ganapathy, Coimbatore - 641006, Tamil Nadu, India